Post Sale Operations

New Order

A charge is created after a consumer places an order using ChargeAfter as the payment option.

• The new order will appear on the orders dashboard
• The charge will be in AUTHORIZED status at this stage
• The charge id will be reflected on the order details view

1. Go to Sales > Orders > select order:

   

2. To work with the charge, you can use the built-in payment actions (capture or void):

   

3. You need to settle (capture) the charge in order to work with it. You can make a refund for a specific or full amount (refund or partial refund):