Understanding Lease Statuses
Lease applications move through a lifecycle of their own. This lifecycle is composed of a series of statuses. Lease Statuses, their meaning, and how they fit together into a typical lease flow are important concepts to understand when working with Progressive Leasing.
| Action | Lease Status | Description |
|---|---|---|
| Application | Approved | Customer has been approved. An account number an approval limit will be provided in the response. |
| Application | Pre-Approved | Additional information is needed from the customer for a final credit decision. Customers should contact Progressive Merchant Services for assistance. |
| Application | Prequalified | A pending approval requiring additional customer data (opt in) to provide a full decision. |
| Application | Denied | Customer has been denied. An account number is still provided for a Denied status. |
| Application | Pending/In-Process | A Pending status can occur in the event Progressive’s credit decision engine is down. This is a very rare occurrence, however, in the event a Pending decision occurs, customers should contact Progressive Leasing Merchant Services for assistance with their application decision. |
| Invoice Submission | Contracts | Once the invoice information is submitted on an Approved lease ID, the status will change to Contracts. |
| eSign Lease Agreement | Contracts Received/Lease Accepted | Once a customer signs their lease agreement, the status changes to Contracts Received and then quickly to Lease Accepted. In the event an invoice changes after the lease has been signed, /application/return POST endpoint will need to be used. |
| Delivery Confirmation | Funded | /cart/delivery POST will change the lease status from Lease Accepted to Funded. |
Additional Lease Statuses
Approval Expired - An approval is only good for 90 days. In the event an approval expired, a customer will need to reapply. All leases MUST be completed within a 90 day period. It is recommended to monitor all leases that are associated to invoices as well.
Contracts Expired - If /cart POST has been submitted which changed the lease ID to Contracts, the contracts will expire in 60 days. This is also true of leases that changed to the Contracts Received/Lease Accepted Status if /cart/delivery POST is not received in this time frame.
In Process - A member of Progressive merchant services has placed the lease into an In-Process status. This typically represents that the customer is working with merchant services to overturn a denied decision.
Updated 5 days ago